CPro360 - QuickBooks Online Login Issue – Incident details

All systems operational

QuickBooks Online Login Issue

Resolved
Partial outage
Started 2 months agoLasted about 3 hours

Affected

QuickBooks Integration

Partial outage from 1:08 PM to 3:07 PM, Degraded performance from 3:07 PM to 4:25 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Update
    UTC
    Update

    The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

  • Monitoring
    UTC
    Monitoring

    The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are aware that some customers are experiencing login issues with QuickBooks Online. Our engineering team are actively investigating to identify and resolve the root cause