CPro360 - Some users may encounter issues when trying to Login to QuickBooks Online – Incident details

All systems operational

Some users may encounter issues when trying to Login to QuickBooks Online

Resolved
Partial outage
Started 10 days agoLasted 4 minutes

Affected

QuickBooks Integration

Degraded performance from 10:20 PM to 4:19 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience.

  • Update
    UTC
    Update

    Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.

  • Identified
    UTC
    Identified

    Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We're currently investigating an issue affecting QBO logins. Some users may also see errors while using the different features inside the application. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.