CPro360 - Some QuickBooks users receive errors and are unable to view transactions when searching. – Incident details

All systems operational

Some QuickBooks users receive errors and are unable to view transactions when searching.

Resolved
Degraded performance
Started 12 days agoLasted about 2 hours

Affected

QuickBooks Integration

Degraded performance from 6:26 PM to 8:30 PM

Updates
  • Resolved
    UTC
    Resolved

    The search issues affecting QuickBooks have been resolved. We're continuing to monitor for full recovery. Thank you for your patience

  • Update
    UTC
    Update

    We're currently investigating an issue affecting Search. Some users may see errors or be unable to find recently added data. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.

  • Investigating
    UTC
    Investigating

    We are currently investigating the cause of the errors when searching or viewing transactions.